Why should I use Sinotech?
- We were established in the U.S., H.K. and China over 20 years ago.
- You only have to make one call for customer service, project management, sales, engineering, and logistics support.
- We provide multiple part procurement.
How would we be able to communicate our requirements to China?
- Sinotech has staff in the U.S., H.K. and in China to make customer communications transparent.
- Sinotech staff will manage the time zone and language differences.
- Many Sinotech China and H.K. staff speak foreign languages.
How will I be assured that a factory in China will not copy my ideas or product?
- Sinotech protects your IP by having factories sign NDAs.
- Our on-site presence allows us to monitor a factory’s activities.
- Sinotech maintains legal representation in China.
Do I need to go audit a factory?
- Sinotech will facilitate a factory visit for you to see what is happening during the production of your project.
- Sinotech’s experienced sourcing and audit teams routinely perform factory audits and will share our factory audit results and photos with you.
What happens if I receive a bad shipment of parts?
- Sinotech will quickly assemble a team both in the U.S. and China to determine the root cause of the problem.
- Sinotech will work to correct the problem and propose a solution to you.
- Sinotech will issue a CAR and can coordinate local sorting if needed.